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Brand Concept

With years of dedication to eyewear industry, MOKU Optical integrates original frame design, self-owned factory production and professional medical optometry. We eliminate middlemen and unreasonable industry markup, adhere to craftsmanship spirit, and provide high-quality eyewear at fair prices. We build a pure consumption space with no forced sales, guarding your comfortable and clear vision all the time.

Product Advantages

All frames are independently developed and produced by our own factory with premium vacuum IP electroplating technology, ensuring excellent wear resistance and long-lasting color. We supply full-style eyewear including ultra-light titanium frames, retro glasses, daily plain glasses and business glasses for all face shapes. We offer authorized genuine ZEISS and Essilor lenses with official anti-counterfeit check, meeting all vision demands such as blue light protection, photochromism and high refractive index.

Service & After-sales Guarantee

Our stores are equipped with licensed optometrists and professional optometry devices to collect accurate eye data via medical optometry. We provide one-to-one customized eyewear plans based on customers’ face shapes, daily usage scenarios and wearing habits with totally transparent consumption and no pushy sales. Besides, we offer lifetime free maintenance services including frame adjustment, lens cleaning, nose pad replacement and screw tightening.

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    Customized services

    Our store supports customer customization. Specific customization and pricing will be determined by our experienced craftsmen after evaluation. You may send your drawings to our official email. Thank you.

    Return & exchange service

    We strictly abide by the return and exchange service rules and relevant laws for eyewear commodity trade stipulated by the laws of all countries. We shall bear all financial risks and brand reputation risks on the premise of complying with the common trade practices of our own country and other countries.

    We will compensate for all losses caused by natural deterioration and damage of products during use due to non-human factors, as well as problems found in product unboxing videos. We also recommend all customers to record and share wonderful unboxing videos.

    To reiterate: If any quality problems occur with the sold products within one year after purchase, our store supports product replacement as well as return and refund services.

    Delivery Service

    Our delivery service covers a 3-day period after order placement and payment confirmation. Customers may choose their preferred logistics provider, or we will select a suitable one for delivery to your designated address or at a scheduled time. Any accidents occurring during delivery are covered by insurance, and the insurance fee is already included in the product price. You only need to provide your delivery address and contact information via the form.

    As for delivery time, the actual arrival time shall prevail for both local and third-party logistics across all countries.

    For orders with a payment amount exceeding 200 US dollars, we will waive part or all of the shipping fees.

    If you have any other requirements, please feel free to send an email to our official mailbox: [email protected]

    Selected Customer Photos

    We protect our customers' privacy and refuse to disclose their profile photos. Thank you.

    Payment

    To ensure the safety of your funds, we recommend making payments via PayPal.

    We also accept T/T payments through our agents.

    Feel free to contact our official customer service at [email protected].

    Delivery & Returns

    Payment

    Delivery service

    Return & exchange service

    Customized services

    contact us

    Our staff will contact you within 8 hours upon receipt of the form. Please check your email inbox; if you do not receive our email, kindly verify whether it has been mistakenly filtered into your spam folder.

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