Adhering to the tenet of Small Acts of Care, Brightening the Future, Moku donates 100,000 yuan annually to children in mountainous areas in need.
If you would like to join us, please feel free to contact our customer service.
Our store supports customer customization. Specific customization and pricing will be determined by our experienced craftsmen after evaluation. You may send your drawings to our official email. Thank you.
We strictly abide by the return and exchange service rules and relevant laws for eyewear commodity trade stipulated by the laws of all countries. We shall bear all financial risks and brand reputation risks on the premise of complying with the common trade practices of our own country and other countries.
We will compensate for all losses caused by natural deterioration and damage of products during use due to non-human factors, as well as problems found in product unboxing videos. We also recommend all customers to record and share wonderful unboxing videos.
To reiterate: If any quality problems occur with the sold products within one year after purchase, our store supports product replacement as well as return and refund services.
Our delivery service covers a 3-day period after order placement and payment confirmation. Customers may choose their preferred logistics provider, or we will select a suitable one for delivery to your designated address or at a scheduled time. Any accidents occurring during delivery are covered by insurance, and the insurance fee is already included in the product price. You only need to provide your delivery address and contact information via the form.
As for delivery time, the actual arrival time shall prevail for both local and third-party logistics across all countries.
For orders with a payment amount exceeding 200 US dollars, we will waive part or all of the shipping fees.
If you have any other requirements, please feel free to send an email to our official mailbox: [email protected]
To ensure the safety of your funds, we recommend making payments via PayPal.
We also accept T/T payments through our agents.
Feel free to contact our official customer service at [email protected].
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